Using ChemDoodle 3D requires two setup steps:
Installation of ChemDoodle 3D should be done by a system administrator (or yourself if you control the computer), and will make unactivated ChemDoodle 3D available to all users on your machine or network. The administrator should install ChemDoodle 3D, but SHOULD NOT activate ChemDoodle 3D on the administrator account.
Activation of ChemDoodle 3D is done per user, by the user, and will allow that user to use ChemDoodle 3D unrestricted. Activation is done when the user opens ChemDoodle 3D the first time.
Common installation and activation issues are discussed below.
|Windows Installation Instructions
|OS X Installation Instructions
|Linux Installation Instructions
Uninstallation instructions can be found at the bottom of the installation instruction pages.
Solutions for common installation issues can be found at the bottom of the installation instruction pages.
If your firewall blocks internet connections from Java applications, then ChemDoodle 3D will not be allowed to connect to the internet. An administrator should set up a special exception to allow ChemDoodle 3D to connect to the internet, at least for activation. We apologize, but there are no exceptions to our activation procedure.
If you use a proxy to access the internet, ChemDoodle 3D will use the default system proxy information to connect to the internet. If that fails, then you will need to manually define the proxy settings in the proxy.config file that is located in the config folder in the ChemDoodle 3D installation folder.