Updating ChemDoodle 3D
ChemDoodle 3D will check for official iChemLabs updates and will automatically update to the latest available version for you if you allow it to do so.
To check for updates, just click the Check For Updates menu item in the Help menu. If no update is available, you will see a confirmation message stating that your copy of ChemDoodle 3D is up to date. If there is an update available, you will see an Update Available window appear listing all the changes introduced by the update. Just click the Update button to proceed. ChemDoodle 3D will close to perform the update, so make sure to save your files before continuing.
NOTE: You must have administrator privileges to update ChemDoodle 3D. If you see a message stating that you cannot update because you do not have the necessary permissions, please double check that you ran ChemDoodle 3D as administrator (on Windows for instance) or contact your system administrator to help you.
The auto-updater will then open. It will download the latest ChemDoodle 3D updates, verify the contents with our server, and then proceed to update ChemDoodle 3D. It may take several minutes to complete. After the updater completes, it will notify you that it is ready and that ChemDoodle 3D will be reopened. Just click the Ok button to close the updater and continue. Your version of ChemDoodle 3D has now been updated. Enjoy!
A system administrator (or yourself if you control the computer) should update ChemDoodle 3D. In some cases, administrator privileges will have been set up to block normal users from changing the application. These permissions should be granted during an update.
A common issue on Windows Vista/7+ is to enable administrator privileges for ChemDoodle 3D to update. If ChemDoodle 3D states that you do not have the necessary administrator privileges on these platforms, perform the following steps:
- Exit ChemDoodle 3D.
- Locate the ChemDoodle 3D icon (shortcut or actual application).
- Right-click on the icon and select Run as administrator.
- Accept the security request. You will then be able to update ChemDoodle 3D.
If this process does not work, you will need to consult with a system administrator to update ChemDoodle 3D.
If all else fails, it is necessary to manually update ChemDoodle 3D. Just uninstall ChemDoodle 3D, and then reinstall ChemDoodle 3D from the latest download links. Uninstallation does not deactivate ChemDoodle 3D, so you will be able to run the updated version without having to reactivate.